workplace

Diversity and inclusion (D&I) is a popular corporate topic right now, and for good reason. But while D&I strategies are surely needed, too often, they fall short because they focus only on external differences of gender and race. Imagine this: All of a sudden, you become blind, and you cannot see the applicant in front of you or the teammate next to you. All you can do is rely on what's being...

When's the last time you took a survey of smiles per hour in your workplace? I've traveled the world and learned one universal truth, smiles are the key factor of success. Smiles do not require academic theory, they do not require a translator, and compensation can't sustain them. A smile is always a reflection of one's core; a smile is worth a thousand words. 1. Smile Audit: We can spend exorbitant sums...