management

Join me on this exclusive podcast episode where I interview Carrie Luxem who is the founder and CEO of Restaurant HR Group, Inc. and Carrie Luxem LLC.Carrie is laser-focused on her mission to create more restaurant and leadership success stories. She is the author of Restaurant Operator’s HR Playbook and will be publishing her second book (a soft skills playbook) in 2021.With a restaurant industry...

Dr. Dean Spitzer is widely acknowledged as one of the world’s leading authorities on performance measurement and management. His latest book "Transforming Performance Measurement" has been hailed as a 'breakthrough,' 'a masterpiece,' and 'the most important book ever written about performance measurement.'Dr. Spitzer’s advice and counsel is sought by companies and government agencies throughout the...

COVID-19 changed the way we meet, at scale. While people used Zoom, Skype, and online meeting before, the world converted to doing online meetings all at once. Just with anything in life, change takes time, and it takes some figuring things out to get it right. While nothing every replaces meaningful in-person human connection, there are ways to make online meetings engaging and fun! The following tips...

Leveraging social media management tools can help you deliver a consistent message across social media channels and save you a ton of time! A lot of people ask me, "Drew, how do you post all the time on social media?" The truth is, I don't! I use a social media management tool to publish my posts at scheduled times and on different social media sites. One of my favorite tools is Hootsuite because it...

Mike Raven is the co-founder of AQai and an expert in adaptability. Adaptability is critical in order for humans to thrive because our world is changing rapidly. Learn more about the power of adaptability as Mike and I discuss how this applies to life and...

I had the pleasure of interviewing one my favorite professors Dr. David Victor. Listen to our conversation as we discuss communicating across cultures, unconscious bias, how to live overseas as an expat, and the mindset needed to enjoy our differences. Dr. Victor also shares his LESCANT model of communication that looks at ✔ Language ✔ Environment ✔ Social Organization ✔ Context ✔...

Hotels welcome travelers across all continents and budgets accounting for a $600 billion industry. Massive hotel development, especially in Asia, is also creating the opportunity to re-define lodging standards and the overall guest experience leveraging fully integrated smart technology that integrates with building systems in the design phase. As the next-generation of business travelers and tourists...

Firefighters respond to unimaginable situations across the world every second. From heart attacks to rescuing window-washers off of 80 story buildings, firefighters know how to manage situations with precision, clarity, and team work to get the job done before the next 9-11 call is dispatched. The following management tips are derived through my life experience serving others from firefighter to Fortune...

Natural disasters and man-made decisions to curb them, have left millions in the dark as fires rage in California just a few weeks after a series of earthquakes rattled key economic centers in the state. Across the country, we also see issues with sea level rise, flooding, and severe weather storms. Globally, we witness severe weather incidents from typhoons in Japan to decreased crop yields from drought....

Evolving as a leader does not come without learning. Every leader I interview, I ask "tell me your top pieces of advice that you wish you had known earlier in your leadership journey." While each leader has unique offerings, learning how to listen has been a consistent theme across leaders and industries. Provided below are three tips to help you become a better listener and leader. Tip 1. Don't Talk -...